Employee participation for Online Original W-2's jumps from 4% to 27%

The fifth largest cable provider in the nation, Cox Communications, Inc., is a multi-service broadband communications company with approximately 22,000 employees. They were looking for a solution that would provide their employees with quick, accurate W-2 processing as well as allow access to past year forms.

Cox purchased e-PRINTVIEW with multiple years of W-2 data available to their employees. When rolling out the employee self-service module of their payroll system, the e-PRINTVIEW link was embedded for a seamless integration. Using e-PRINTVIEW, Cox employees can now log in and print their own forms or receive them via email. Cox has realized a substantial reduction in the amount of reprints, forms and overnight delivery costs previously incurred in
W-2 processing.

Most notably, Cox experienced an increase in employee participation for original W-2 retrieval from 4% in 2001 to 27% in 2002.

"With e-PRINTVIEW, our employees have immediate access to corrections and reissues. e-PRINTVIEW has saved on the cost of forms and made tax time easier for the Payroll Department and our employees."

Beverly Hall
Director Payroll Operations

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